Gita Khanal
IT Support Specialist | Junior Web Developer

Gita Khanal

Computer Programming Graduate from Seneca Polytechnic College. Actively Learning and Upgrading my skill sets.

thetechgirlgita@gmail.com

Profile Summary

I am a recent graduate from Seneca College with a diploma in Computer Programming (CPP). I bring over two years of experience in mobile application development using Flutter and additional Canadian work experience in technical support roles. I am passionate about IT, software development, and cybersecurity, and I am continuously learning through certifications like CompTIA A+ and Security+ (in progress).

Key Highlights:
  • Diploma in Computer Programming (Seneca College, Canada)
  • 2+ years of experience in Flutter mobile app development
  • Strong skills in troubleshooting, POS systems, ticketing tools, and IT support
  • Hands-on Canadian work experience as an Associate, developing customer-facing and technical problem-solving skills
  • Passionate about cybersecurity with certifications in progress (CompTIA A+, Security+)
  • Actively seeking opportunities in IT support and Software developer roles

Technical Stack

Hardware & Networking

  • POS Terminals & Receipt Printers
  • Router/Access Point Resets
  • Hardware Diagnostics
  • Peripheral Troubleshooting

Software & OS

  • Windows 10/11, Linux (Ubuntu)
  • Active Directory (Foundational)
  • Office 365 & Incident Documentation
  • AWS Cloud Foundations

Professional Experience

Technical Associate & POS Support

June 2023 - Present

Player One Amusement Group | Markham, ON

  • Accomplished 99% uptime for POS terminals by performing immediate hardware resets and networking troubleshooting.
  • Resolved 20+ weekly incidents involving arcade malfunctions and network drops.
  • Managed high-volume financial transactions while acting as the first point of contact for floor technical support.

Junior Software Developer

Jan 2023 - Aug 2023

Pahadi.research | USA / Remote

  • Identified and debugged software UI issues within mobile application environments.
  • Tested new features to ensure stability across different mobile operating systems.

Junior Flutter Developer

Jul 2021 - Aug 2022

Creative Precision Pvt. Ltd. | Kathmandu, Nepal

  • Identified and debugged software UI issues within mobile application environments.
  • Tested new features to ensure stability across different mobile operating systems.

Technical Projects

Automated Transaction System (C++)

Engineered logic for invoice generation and receipt printing, mirroring real-world POS workflows. Developed at Seneca College.

Media-Rich Movie Platform

Designed a responsive website featuring integrated media and audio, deployed via Vercel for high performance.

Education

Seneca College, Toronto

Diploma in Computer Programming

Aug 2025 (Graduated)

Certifications

AWS Academy Graduate Flutter Development Bootcamp IT Helpdesk for Beginners Full Stack WEB Development Bootcamp (In-Progress) CompTIA A+ (In-Progress) Security+ (Planned)

Get In Touch

Based in Toronto, Ontario.

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